Skip to main content
Skip table of contents

Managing Licenses

Overview

To ensure proper testing, you need to upload the Login Enterprise license to the Virtual Appliance. This license contains important information, including the expiration date, the number of permitted Virtual Appliance Launchers, the allowed number of Test Users, and the maximum number of Test Applications.

A newly set up Appliance includes a default 3-day grace period. Uploading your valid license will replace this grace period. New virtual user sessions cannot be launched without the license during testing. However, access to previously gathered data remains unrestricted.

Alerts in the top menu section display a notification icon when grace licenses or production licenses are about to expire. Below is an example of such an indication.

Frame 143.png

If you do not have a license, contact the Login VSI Sales team. For assistance with an existing license, reach out to the Login VSI Customer Success or Support teams.

License Notifications

Notifications regarding your license status appear in the top panel of the Test dashboard.

Below are examples of messages indicating a license that is about to expire and a license that has already expired:

  • License about to expire: Your license expires in 3 days. Update your license.

Frame 140.png
  • License already expired: Your grace license expires in 3 days. Update your license.

Frame 141.png

Updating a License

You can import the license, e.g., license.lic at any time during the grace period or after it has expired.

To request a license, contact your sales representative or get in touch with our support at support@loginvsi.com. Save the valid license on a drive accessible via the Login Enterprise web console.

To update a License:

  1. In the Login enterprise sidebar menu, navigate to Other > Licensing.

  2. In Licensing, click Upload license.

Frame 921 (4).png
  1. Select the license, then click Open to import it. Once the license is imported, you will see the details of the license.

  2. After importing the file, click Save to apply the changes.

The new license information will be available when you go back to the Sidebar menu > Other > Licensing.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.