Skip to main content
Skip table of contents

Monitoring Container Status

Introduction

To simplify troubleshooting, the Container Status page provides an overview of the status of each container used in the Virtual Appliance. Since the Virtual Appliance is built on Docker technology, each component is organized within specific containers, similar to Windows services. Each container has its own role and purpose. If you encounter unexpected behavior in the Virtual Appliance, check this page to ensure all containers are functioning correctly.

Accessing the Container Status

In the Login Enterprise sidebar menu, navigate to Other > System.

Frame 925.png

In System, select Container status from the tab bar menu and wait for the page to load.

Frame 944.png

Container Status Overview and Troubleshooting

This page displays the various containers and their statuses. The status may change; ideally, all statuses should be set to Healthy. Clicking the Heart icon will show you the latest status of each container:

Frame 942.png
Frame 943.png

If a container's status deviates from Healthy and does not resolve:

In Container status, click Download All Logfiles.

Frame 941.png

This action will download a ZIP file. Please email support@loginvsi.com, including the zipped file and a description of the behavior you are experiencing.

If you prefer to review the logs yourself, you can use the SEQ application to make the files readable. For more information about this application, see SEQ — centralized structure logs.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.